CONTENTS

Editorial
Y. Pigneur. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3


RESEARCH ARTICLES
The business models of service companies active in Open Source, O. Lisein, F. Pichault & J. Desmecht. . .7
Business models for electronic marketplaces: a taxonomy to decipher their stakes, C. Dominguez. . .39 Manager ownership of ICT solutions: controversial modes of appropriation, A. Hussenot. . . . . . . . . . . . . . . . 65


EVENT AND TEACHING EXPERIENCE
Use of Text Mining: making sense of customer knowledge, Mr. Carricano, G. De Lassence. . . . . . . .85


Review thesis
B. Fallery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101


Just published
Mr. Bidan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103


Scientific events
B. Quinio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105