

(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
Résumé
This article is about observing and interpreting Managers multiple rationalities on the basis of their life stories. Using the falsification theory (Popper), we have established a method to validate or refute local decisions processes, thus creating an operational know-how in local management. The research described here below has brought a Risk Chart of actions to the fore, enabling those managers being in training acquire a new managerial knowhow to know what not to do, to know what is legitimate from what is not, to know what solves a problem and what creates additional ones.
Key-words: Decision, Life Story, Favouritism, Refutation, Justifiability, Plural Status