UNDERSTANDING THE HEALTH SYSTEM TO BETTER MANAGE

Raynald PINEAULT

Health systems are extremely complex organizations must meet multiple needs. Many professionals, managers, agencies and support staff still manage to ensure the provision of coordinated and integrated services. The purpose of this book is to simplify this situation, in order to facilitate the understanding and management.

The presented approach explains the various aspects of systems and the links between multiple cogs. This perspective and promotes self-learning with at the beginning of each chapter, specific goals and at the end, exercises that verify the acquisition of knowledge.

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Raynald Pineault was a researcher and professor emeritus at the University of Montreal. He is currently a medical officer in the Public Health Department of the Regional Agency for Health and Social Services of Montreal and the National Public Health Institute of Quebec.