CONTENTS

OVERLOOKED REALITIES
4 REMOTE MANAGEMENT AND HEALTH: WHAT ARE THE IMPACTS OF THE REMOTE AND THE FAILURE OF THE ACTUAL WORK?
By Cécile CLERGEAU et Laetitia PIHEL
14 RESEARCH OR TIME LOST? TOWARDS INTEGRATION OF ADMINISTRATIVE TASKS TO BUSINESS TEACHER RESEARCH
Par Aubépine DAHAN et Vincent MANGEMATIN
25 THE FIAT 500: PREGNANCY AND BALANCE OF RENAISSANCE
Jean-Marc POINTET
36 CUSTOMER-ORIENTED STRATEGY TO "MYSTERY CUSTOMER SURVEYS"
The "mystery shopper surveys" at the station: a fictional yet very real effects!
By Damien COLLARD
47 CULTURE AS A SOCIAL CONSTRUCT - THE CASE OF A HOSPITAL MUTUAL GROUP
By Jennifer URASADETTAN
58 RETHINKING THE COORDINATION AND COOPERATIVE DAIRY FARMERS - TOWARDS A COORDINATED MANAGEMENT OF THE SEASONALITY OF THE COLLECTION Par Martine NAPOLÉONE et Eduardo CHIA

The Evidence
70 THE UNEXPECTED APPEARANCE A NEW DEVELOPMENT STRATEGY OR THE REVENGE OF
HARE ON THE TURTLE
By Eric HUBER

OTHER TIMES, OTHER PLACES
80 AN AGREEMENT ON DIFFICULT "VALUE" IN AN AFRICAN COMPANY
By Serge Alain GODONG

MOSAIC
89 Thierry WEIL
CAN WE LEARN FROM EXPERIENCE?
About the book of James G. March, The Ambiguities of experience, Cornell University Press, 2010.


Julie BASTIANUTI
BUSINESS HISTORY REVIEW: "WHAT STANDARDS FOR BUSINESS? "
About the Business Number and history published by White Segrestin, "What standards for
the company? "(No. 57, 4th quarter 2009).


Philippe SILBERZAHN
HEALTH REFORM: THE PRESCRIPTION FOR INNOVATIVE
About the book by Clayton Christensen, Jerome Grossman and Jason Hwang, La prescription de
l’innovateur, published in the United States.

FOREIGN SUMMARIES
96 ENGLISH, GERMAN AND SPANISH